Tobii Dynavox - Product Support Articles Tagged "I-13 / I-16" - Tobii Dynavox Global
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How should I factory reset my I-13, I-16, or TD I-110 (Windows 10 Pro and Windows 11 Pro only)?

October 24, 2022

View all articles on I-110 I-13 / I-16 Indi

How can I turn off the thumbnail previews that pop up when I hover over the taskbar?

October 06, 2022

View all articles on I-13 / I-16 PCEye 5

How do I use Repeat Click in TD Control

October 05, 2022

View all articles on Computer Control I-13 / I-16 PCEye 5

How do I troubleshoot eyetracking calibration issues?

September 26, 2022

View all articles on I-13 / I-16 PCEye 5

How Do I Fix the Partner Window “Holding Text” Issue that Occurs When Launching TD Snap From a C5 Page Set with a Button Using the “Run Program” Button Action?

September 26, 2022

View all articles on I-13 / I-16

How do I check the health of the battery on my device?

August 09, 2022


Here's how to find the Tobii Dynavox device serial number when ordering an Open Key online and other related FAQs.

June 09, 2022


How can I stop the volume changing on my I-Series on it's own?

May 13, 2022

View all articles on I-13 / I-16

How do I stop the Update Notifier from checking for updates automatically when I reboot my device?

February 21, 2022

View all articles on I-110 I-13 / I-16 Indi PCEye 5

Why won't my I-13 or I-16 device accept my product key after factory reset?

October 06, 2021

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Do Tobii Dynavox products work with Windows 11?

October 01, 2021


Do Tobii Dynavox products work with Windows 11?

October 01, 2021


Do End Users need to download Switcher separately for TD Browse to function?

September 09, 2021

View all articles on I-13 / I-16 TD Browse

Why can't I select the TD Browse toolbar at the top of the screen?

August 30, 2021

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How do I enter a website in TD Browse? (How do I type in a URL?)

August 30, 2021

View all articles on I-13 / I-16 TD Browse

How do I set up my I-13/I-16 device to perform automatic backups?

August 12, 2021

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Why has my partner window gone dark and unable to be switched on?

June 08, 2021

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How to take a screen shot on a Tobii Dynavox device for a custom keyguard.

May 06, 2021

View all articles on I-110 I-13 / I-16 I-Series Indi

How do I run a system restore on my I-13/I-16 device?

April 07, 2021

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How Do I Get My Accessible or Join-In Apps to Install or Work Correctly?

February 18, 2021

View all articles on Communicator 5 I-13 / I-16 PCEye 5

Where did the Windows Settings Utility go?

January 25, 2021

View all articles on I-110 I-13 / I-16 I-Series Indi

How can I get eye tracking working again after updating my I-13 / I-16 when the eye tracking lights are out?

December 08, 2020

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How do I connect my Google account to Snap?

November 24, 2020


How to restore a Backup after the migration to 1.14 if it failed restoring

November 13, 2020

View all articles on I-110 I-13 / I-16 I-Series Indi TD Snap

What gets backed up with One Drive Backup?

August 10, 2020

View all articles on EyeMobile Plus I-110 I-13 / I-16 Indi

How Do I Remove The Need For An OS Password At Windows Startup And From Waking From Sleep?

July 01, 2020

View all articles on I-110 I-13 / I-16 I-Series Indi

What performance can I expect using my I-13 or I-16 outdoors?

June 23, 2020

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Tobii Dynavox COVID-19 Precautions

June 10, 2020


Why Is Communicator 5 No Longer Showing Any Acapela Voices Present?

June 03, 2020


Why can there be issues with eye tracking with interference from the sun and some other types of light sources?

June 02, 2020

View all articles on I-13 / I-16 I-Series

After trying to recalibrate one point, why do all the other points change?

May 26, 2020

View all articles on I-13 / I-16 I-Series

How do I hover over an item when using Computer Control?

May 26, 2020

View all articles on Computer Control I-13 / I-16

What do I do if my Internet is not working after a Windows Update?

April 23, 2020

View all articles on I-13 / I-16

How do I get my I-Series to stop asking for a password after I wake it from sleep?

April 08, 2020

View all articles on I-13 / I-16

How do I get Windows to stop asking me to log in after waking from sleep?

February 03, 2020

View all articles on I-13 / I-16

Why does my device boot to an EFI Shell version screen?

January 07, 2020

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Mirror app for I-series and Android phones

December 18, 2019

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How far away should I be to calibrate eye tracking on an I-13/I-16?

October 29, 2019

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How long does it take to fully charge the battery an I-13/I-16?

October 29, 2019

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How long does the battery last on a full charge on an I-13/I-16?

October 29, 2019

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What should I do if the device LED blinks red 3 times when I try to turn on an I-13/I-16?

October 29, 2019

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How do I do a power reset on an I-13/I-16?

October 29, 2019

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What are the recommendations for cleaning an I-13/I-16?

October 24, 2019

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How do I reset an I-13/I-16?

October 22, 2019

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How do I enable lock screen on a I13 and I -16 device?

October 22, 2019

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How do I disable the ability to edge swipe on the I-13 and I- 16 device ?

October 22, 2019

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How do I use a switch to power on the I13 or I-16 device?

October 22, 2019

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How do I attach the adjustable base to the I-13 and I-16 device?

October 22, 2019

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How do I make the pause button available when looking outside the screen on the I-13 and I-16 device?

October 22, 2019

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How do I create a new profile on the I-13 and I -16 within the Eye tracking Settings Software?

October 22, 2019

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