Support articles

Do Tobii Dynavox products work with Windows 11?

October 01, 2021

View all articles on Boardmaker Boardmaker 7 Communicator 5 Compass Computer Control EyeMobile Plus Gaze Point I-110 I-13 / I-16 I-Series Indi Snap Scene TD Snap Windows Control

Do Tobii Dynavox products work with Windows 11?

October 01, 2021

View all articles on Boardmaker Boardmaker 7 Communicator 5 Compass Computer Control EyeMobile Plus Gaze Point I-110 I-13 / I-16 I-Series Indi Snap Scene TD Snap Windows Control

How do I license my Join-In Accessible Apps?

August 04, 2021

View all articles on Communicator 5 EyeMobile EyeMobile Plus I-110 PCEye Mini PCEye Plus

Can I use Tobii Dynavox Control with Tobii Game Hub?

August 03, 2021

View all articles on EyeMobile EyeMobile Plus PCEye 1 PCEye 5 PCEye Explore PCEye Go PCEye Mini PCEye Plus

What gets backed up with One Drive Backup?

August 10, 2020

View all articles on EyeMobile Plus I-110 I-13 / I-16 Indi

Is Surface Pro X compatible with the EyeMobile Plus or EM12?

August 06, 2020

View all articles on EyeMobile EyeMobile Plus PCEye Mini

Tobii Dynavox COVID-19 Precautions

June 10, 2020

View all articles on EyeMobile Plus I-110 I-13 / I-16 I-Series Indi PCEye Mini PCEye Plus Speech Case

Why Is Communicator 5 No Longer Showing Any Acapela Voices Present?

June 03, 2020

View all articles on Communicator 5 EyeMobile EyeMobile Plus I-110 I-13 / I-16 I-Series Indi

How can I tell what model Surface Pro I have?

August 08, 2019

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How do I Setup Grid 3 with Switch/Scanning to Provide a Private Auditory Cue?

May 13, 2019

View all articles on EyeMobile Plus Grid 3 I-110 PCEye Plus

How Do I Use Grid 3, with Gaze Interaction but with a Switch as the Activation Method on an I-12, I-15, or EM-12?

May 10, 2019

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How to configure switches for Grid 3 on an EM-12

May 07, 2019

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How do I setup Windows Hello for an Eyemobile Plus?

May 06, 2019

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How long does it take to charge the Eyemobile Plus device?

May 01, 2019

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What is the battery run time of the Eyemobile Plus?

May 01, 2019

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What is the recommended distance when positioning the user for an Eyemobile Plus?

May 01, 2019

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What do the power LED colors mean on an Eyemobile Plus?

April 30, 2019

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Where do I point my remote to teach my Eyemobile Plus an IR signal?

January 31, 2019

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How to do I turn off the Restricted message that keeps popping up and disappearing?

January 16, 2019

View all articles on EyeMobile Plus I-110 I-Series Indi

Why do I keep getting errors when trying to teach IR commands to the EyeMobile Plus?

December 03, 2018

View all articles on EyeMobile Plus Grid 3 Windows Control

How do I Skip Windows OS Logon

November 13, 2018

View all articles on EyeMobile EyeMobile Plus I-110 Indi

How do I get log files to send to tech support?

August 15, 2018

View all articles on Communicator 5 EyeMobile EyeMobile Plus I-110 I-13 / I-16 I-Series Indi PCEye Mini PCEye Plus TD Snap Windows Control

How Do I Update My Windows 10 Device After It Has Been Factory Reset?

July 27, 2018

View all articles on EyeMobile EyeMobile Plus I-110 Indi

How Do I Email One Page from an Existing Communicator 5 Page Set?

July 27, 2018

View all articles on C Series Communicator 5 EyeMobile EyeMobile Plus I-110 I-Series Indi

In Communicator 5, how do I change the color of the highlighting of the message window when it is reading aloud its contents?

July 25, 2018

View all articles on C Series Communicator 5 EyeMobile EyeMobile Plus I-110 I-Series Indi

How do I highlight a button in Snap Core First when selected?

June 27, 2018

View all articles on EyeMobile Plus I-110 Indi TD Snap

What are the Best Practices for Windows Updates?

April 25, 2018

View all articles on EyeMobile Plus I-110 I-Series Indi

How do I make a button to pause and unpause Gaze Interaction in Communicator?

April 11, 2018

View all articles on Communicator 5 EyeMobile EyeMobile Plus

Why can't I get past the display setup?

November 03, 2017

View all articles on EyeMobile Plus PCEye Plus Windows Control

Do I need to charge both my Eyemobile Plus and my Surface Pro Tablet Separately?

October 16, 2017

View all articles on EyeMobile Plus

What do I do if I'm getting a "Server is Busy" error when attempting to open Communicator?

September 27, 2017

View all articles on Communicator 5 EyeMobile Plus

What factors in your environment can affect gaze interaction?

September 01, 2017

View all articles on EyeMobile EyeMobile Plus I-Series PCEye Go PCEye Mini PCEye Plus

How do I setup scanning in Communicator 5 on an Eyemobile Plus?

July 11, 2017

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How long does it take to charge the Eyemobile Plus?

July 11, 2017

View all articles on EyeMobile Plus

How long does the battery last?

July 11, 2017

View all articles on EyeMobile Plus

How do I setup Windows Hello on an Eyemobile Plus

July 11, 2017

View all articles on EyeMobile Plus

How can I change the microphone settings?

July 11, 2017

View all articles on EyeMobile Plus

How do I position the user for an Eyemobile Plus?

July 11, 2017

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What do the power LEDs stand for on an Eyemobile Plus?

July 11, 2017

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