How do I reset Communicator to factory settings?

June 14, 2016

To reset Tobii Communicator 4 to factory settings follow the steps below:

  1. Open Communicator
  2. In the File menu select Settings > Data Folders
    1. If you do not see the File menu press F10
  3. In Data Folders click both Explore... buttons to open explorer windows to both A: Personal Data base folder and B: Application data base folder. They will probably be exploring:
    1. C:\Documents and Settings\\My documents\VS Communicator 4\
    2. and C:\Documents and Settings\\Application Data\Viking Software\Communicator\4\
  4. Close Communicator
  5. From the two explorer windows delete the contents of folder A and B
Communicator will now be reset to factory settings