I-Series (I-13 I-16) Product Support - Tobii Dynavox Global
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Tobii Dynavox I-Series Devices

I-Series Product Support

Looking for support and training guidance for your I-13 or I-16? Find video tutorials, how-to guides, software downloads, manuals and other useful resources.

Support Articles icon

Support articles

Software Licenses Icon

Software licenses

Decontamination icon

Decontamination

Training Videos

Videos

Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Get Started

If you are just getting started with an I-13 or I-16, these videos will help guide you through the set up process.

Step 1: Open the box

Unboxing

Step 2: Get set up

Mounting and positioning

Set up TD Control

Step 3: Calibrate eye gaze

Eye gaze calibration

Step 4: Communicate

Select your software

Set up TD Snap

Set up Communicator 5

Featured Training Videos

Browse additional video resources available for the I-Series and related communication software.

Communicator 5 overview

TD Snap overview

Using Partner Window in Communicator 5

Using Partner Window in TD Snap

TD Snap Core First adaptive buttons

Communicator 5 adaptive buttons

Training Resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.


Tobii Dynavox I-series tutorial video

On-Demand Training

Browse our library of self-guided resources to brush up on existing skills or learn new ones.


Tobii Dynavox myTobiiDynavox website

Connect and Share

A cloud-based resource for managing your apps and sharing with your communication team.


Tobii Dynavox Warranties

All Tobii Dynavox device come with our Manufacturer’s Warranty for two years. The I-Series also includes TD Care, which is an extension of the Manufacturer’s Warranty and offers an unmatched industry-wide level of protection, including unlimited accidental damage claims per year on the device itself, batteries and even chargers. Purchases and extensions of TD Care can only be made when buying the device.

Device Warranty Type Term Cost

TD Care

3 yrs

Included

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