Global End of Sale Notification – As of May 4th, 2023, the I-Series will no longer be available for sale.
Whether you're setting up your I-13 or I-16 for the first time or looking for support and training, find everything you need including video tutorials, how-to guides, software downloads, manuals and other useful resources.
Support articles
Request a repair
Software licenses
Decontamination
Training videos
If you are just getting started with an I-13 or I-16, these videos will help guide you through the set up process.
Unboxing
Set up TD Control
Mounting and positioning
Eye gaze calibration
Select your software
Set up Communicator 5
Browse additional video resources available for the I-Series and related communication software.
Communicator 5 overview
TD Snap overview
Using Partner Window in Communicator 5
TD Snap adaptive buttons
Communicator 5 adaptive buttons
Using Partner Window in TD Snap
We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.
Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.
Browse our library of self-guided resources, many of which provide ASHA continuing education units.
A cloud-based resource for managing your apps and sharing with your communication team.
| Device | Warranty type | Term | Cost |
| | Manufacturer Phone | 3 yr 5 yr | Included Included |
Additional accessories such as cases, keyguards, switches and switch mounts come with a 90-day warranty, and device mounts come with a one-year warranty. None of these items are covered under the Support 360 Warranty and it’s not possible to purchase an additional warranty for accessories or device mounts. Medicaid policies may vary.
Tobii Dynavox is committed to delivering our customers with comprehensive, high-quality solutions so that people can communicate in a way that meets their needs. We are continuously improving our hardware, software, content and services despite the continued increase in costs. While we will continue to absorb most of these costs, we will have a price increase on select AAC devices as of February 1, 2023. We believe that the ongoing improvements in our solutions, including the increased coverage of our Support 360 warranty from one year to three years on select AAC devices, will benefit our customers and their communication needs. Current unexpired price quotes will be honored.
I-13
I-16
Tobii IS5 Module
Tobii IS5 Module
Screen
13.3"
1920 × 1080 Pixel (XGA)
Size
34,3 × 24,1 × 8,1 cm
Weight
2,3 kg
Screen
15.6"
1920 × 1080 Pixel (XGA)
Size
39,1 × 26,9 × 8,1 cm
Weight
2,7 kg
Operating system
Windows
Compatibility
TD Control (Included)
TD Snap (Included)
TD Browse (Included)
TD Phone
Communicator 5 (Included)
Snap Scene (Included)
Boardmaker
Boardmaker Student Center (Included)
Pathways for Core First
Inclusive Eye Gaze
Magic EyeFX (Included)
Sensory EyeFX
Look to Learn
Gaze Viewer (Included)
Operating system
Windows
Compatibility
TD Control (Included)
TD Snap (Included)
TD Browse (Included)
TD Phone
Communicator 5 (Included)
Snap Scene (Included)
Boardmaker
Boardmaker Student Center (Included)
Pathways for Core First
Inclusive Eye Gaze
Magic EyeFX (Included)
Sensory EyeFX
Look to Learn
Gaze Viewer (Included)
Buttons
1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable/Adaptive
Speakers
2 × 10 W Closed Box Speakers
Microphone
1 × Analog Microphone
Camera
User Camera (back) 8 MP
Web Camera (front) 2 MP
Connectors
2 × USB 3.0
2 × 3,5 mm Switch connector interface
1 × 3,5 mm” Headphonejack
1 × 19 VDC in 2,5/5,5mm (Powerconnector)
Buttons
1 × Power On
1 × Volume Up
1 × Volume Down
2 × Programmable/Adaptive
Speakers
2 × 10 W Closed Box Speakers
Microphone
1 × Analog Microphone
Camera
User Camera (back) 8 MP
Web Camera (front) 2 MP
Connectors
2 × USB 3.0
2 × 3,5 mm Switch connector interface
1 × 3,5 mm” Headphonejack
1 × 19 VDC in 2,5/5,5mm (Powerconnector)
WLAN
(optional)
IEEE 802.11 a/b/g/n/ac
Bluetooth (Optional)
Bluetooth 4.0 / BLE
IR Remote control
Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes
WLAN
(optional)
IEEE 802.11 a/b/g/n/ac
Bluetooth (Optional)
Bluetooth 4.0 / BLE
IR Remote control
Vishay TSMP77000
Upright Orientation: 1 × IR filter window with 6 × IR Transmit Diodes
Processor
Intel Core i5–7300U
RAM
8 GB LPDDR4
Hard disk drive
256 GB, SATA based SSD
Battery run time
Battery run time up to 8 hours, with an average run time of 6,5 hours
Battery charge time
Maximum 5,4 h (0-100%)
Processor
Intel Core i5–7300U
RAM
8 GB LPDDR4
Hard disk drive
256 GB, SATA based SSD
Battery run time
Battery run time up to 8 hours, with an average run time of 6,5 hours
Battery charge time
Maximum 5,4 h (0-100%)
