I-Series+ (I-12+ & I-15+) Product Support - Tobii Dynavox Global
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Tobii Dynavox I-Series+ devices

I-Series+ Product Support

We no longer sell the I-12+ and I-15+ but offer these resources to help you continue using your device.

Support Articles icon

Support Articles

Software Licenses Icon

Software Licenses

Decontamination icon

Decontamination

Training Videos

Videos

Browse our video library for visual learning on the I-Series.

Young woman using a Tobii Dynavox I-Series device with her caregiver

Get Started

If you are just getting started with an I-12+ or I-15+, these videos will help guide you through the setup process.

Step 1: Open the box

Unboxing

Step 2: Get set up

Hardware Overview

Step 3: Calibrate eye gaze

Calibrate in TD Snap

Calibrate in Communicator 5

Step 4: Communicate

Set up TD Snap

Set up Communicator 5

Featured Training Videos

Browse additional video resources available for the I-Series Classic devices and related communication software.

Shut down your device

Run Updates

Back up your files

Enable audio safety settings

Create a companion license for Communicator 5

Program shortcut buttons

Training Resources

We offer many additional product training opportunities, including live events, on-demand courses and recorded webinars.

Tobii Dynavox live training event

Live Training Events

Meet the experts at upcoming live on-location and virtual events featuring a wide range of topics.


Tobii Dynavox  I-Series tutorial video

On-Demand Training

Browse our library of self-guided resources to brush up on existing skills or learn new ones.


Tobii Dynavox myTobiiDynavox website

myTobiiDynavox

A cloud-based resource for managing your apps and sharing with your communication team.

Model

Tobii Dynavox I-12+ device
Tobii Dynavox I-15+ device

Tobii Dynavox I-12+

Tobii Dynavox I-15+


Eye tracker

Tobii IS4-Module

Tobii IS4-Module


Size & Weight

Screen

12.1″, Aspect ratio: 4:3, LED Backlit
1024 x 768 Pixel (XGA)

Size

30.7 x 27.4 x 10.5 cm
12.1 x 10.8 x 4.1 inches

Weight

2.8 kg (6.2 Ib)

I-12+ device measurements

Screen

15", Aspect Ratio 4:3, LED
1024 x 768 Pixel (XGA)

Size

36.9 x 32.6 x 11.2 cm
14.5 x 12.8 x 4.4 inches

Weight

3.8 kg (8.4 Ib)

I-15+ device measurements

Included Apps

TD Snap logo
Tobii Dynavox Communicator 5 icon
Tobii Dynavox Snap Scene icon

Software

Operating System

Microsoft Windows 8.1 and 10

Compatibility

Compatible
TD Snap
Communicator 5
Snap Scene
Compass
Accessible Literacy Learning (ALL)
Classic TGIS
Boardmaker

Not Compatible
Windows Control

Operating System

Microsoft Windows 8.1 and 10

Compatibility

Compatible
TD Snap
Communicator 5
Snap Scene
Compass
Accessible Literacy Learning (ALL)
Classic TGIS
Boardmaker

Not Compatible
Windows Control


Buttons and connectors

Button

1 x Power On
1 x Volume Up
1 x Volume Down
1 x Menu
2 x Programmable

Speakers

2 x 3 W Closed Box Speakers

Microphone

1 x Analog Microphone

Camera

Forward facing Camera 5 MP auto focus
Camera facing user 2 MP fixed focus

Connectors

1 x Connector for an HDMI 1.3 Connector Type A cable
2 x USB 2.0
1 x USB 3.0
1 x RJ45 100/1000 Mbit/s (Ethernet)
2 x 3.5 Switch connector interface
1 x 3.5 mm Headphone jack (stereo) with jack detection
1 x 24 VDC 2.5/5.5 mm (power connector)

Button

1 x Power On
1 x Volume Up
1 x Volume Down
1 x Menu
2 x Programmable

Speakers

2 x 3 W Closed Box Speakers

Microphone

1 x Analog Microphone

Camera

Forward facing Camera 5 MP auto focus
Camera facing user 2 MP fixed focus

Connectors

1 x Connector for an HDMI 1.3 Connector Type A cable
2 x USB 2.0
1 x USB 3.0
1 x RJ45 100/1000 Mbit/s (Ethernet)
2 x 3.5 Switch connector interface
1 x 3.5 mm Headphone jack (stereo) with jack detection
1 x 24 VDC 2.5/5.5 mm (power connector)


Connections

WLAN (optional)

IEEE802.11 b/g/n Dual antenna diversity system

Bluetooth (Optional)

Bluetooth 3.0+HS

Infrared (IR)

GEWA Programmierbare IR-Fernbedienung (ECU)

WLAN (optional)

IEEE802.11 b/g/n Dual antenna diversity system

Bluetooth (Optional)

Bluetooth 3.0+HS

Infrared (IR)

GEWA Programmierbare IR-Fernbedienung (ECU)


Hardware

Processor

Intel® Celeron Quad Core Processor J1900 (2M Cache, 2 Ghz)

RAM

4 GB DDR3

Hard disk drive

2.5" SSD 256 GB

SD Card

MicroSD-Card 32 GB

Battery

4090 mAh

Battery Run Time

~9/10.5h with normal usage

Battery Charge Time

Maximum 5.4 h (0-100%)

Power Supply

Input: Universal 100~240 VAC/50~60 Hz
Output: +24VDC/0~2.71A

Mounting System

Tobii Dynavox QR adapter plate for Daessy and REHAdapt

IP Class

IP43 (with I/O covers in place)

Processor

Intel® Celeron Quad Core Processor J1900 (2M Cache, 2 Ghz)

RAM

4 GB DDR3

Hard disk drive

2.5" SSD 256 GB

SD Card

MicroSD-Card 32 GB

Battery

4090 mAh

Battery Run Time

~8/9.5 with normal usage

Battery Charge Time

Maximum 5.4 h (0-100%)

Power Supply

Input: Universal 100~240 VAC/50~60 Hz
Output: +24VDC/0~2.71A

Mounting System

Tobii Dynavox QR adapter plate for Daessy and REHAdapt

IP Class

IP43 (with I/O covers in place)