Unlock procedure for an Indi or i110 Speech Generating Device(SGD) with InTouch Lock

Unlock procedure for an Indi or i110 Speech Generating Device(SGD) with InTouch Lock
 
  1. Contact the Order Fulfillment Team to determine whether your device is eligible to be unlocked and purchase a personalized Open Key Password.
  2. You will receive a new QR Code and an InTouch Lock Password
  3. It is recommended to backup and important information before proceeding to the next steps.
  4. From the Desktop, select the All Applications icon, which is toward the top left of the screen and is the third icon from the top.
  5. All Applications should now be listed and in alphabetical order. Scroll down to find InTouch Lock and select it to expand its options.
  6. Select InTouch Lock.User-added image
  7. The onscreen keyboard will automatically open to enter your InTouch Lock password. Type your password and close the keyboard. The keyboard will cover the blank area where you will be entering the key. To see the area, touch the Square icon next to the X on the keyboard and use the Directional icon to move the keyboard around a little.User-added image
  8. You will now see that the password has been entered into the password field. Select OK or Enter on the keyboard.
  9. The InTouch Lock menu will appear, towards the top left of the InTouch Lock menu, select Deactivate.User-added image
  10. After a couple of seconds, InTouch Lock should now be deactivated. This will be indicated by “Activate” showing in the menu now.
  11. Close the InTouch Lock menu and select anywhere on the screen to view the Start Menu.
  12. From the Desktop again, select the All Applications icon, which is toward the top left of the screen and is the third icon from the top.
  13. All Applications will now be listed and in alphabetical order. Scroll down to find InTouch Lock and select it to expand its options.
  14. Select Uninstall InTouch Lock.User-added image
  15. The onscreen keyboard will automatically open to enter your InTouch Lock password. Type your password and close the keyboard.
  16. You should now see that the password has been entered into the password field. Select OK.
  17. Most likely, after selecting OK, and Internet Web Browser will open with lovelysoft.com. Just close this window.
  18. In the InTouch Lock Uninstall window, select Yes.
  19. InTouch Lock will uninstall. Select OK when finished.
  20. Again, select anywhere on the screen to view the Start Menu.
  21. From the Desktop, select the All Applications icon, which is toward the top left of the screen and is the third icon from the top.
  22. All Applications should now be listed and in alphabetical order. Scroll down to find Tobii Dynavox and select it to expand its options. User-added image
  23. Select Configuration Manager.
  24. By default, the Manual Key Entry menu should open and your original Product Key should show. Select Use QR Code.
  25. Using the device’s camera, scan your new QR Code that was provided with your unlock key.
  26. Select Accept on the Warnings screen to agree.
  27. If you had originally set up Windows to automatically log in, keep the check-box marked and select in the field to enter your log in password. If you do not want Windows to automatically log in, un-check the box. Then select Next.
  28. The device will continue with the setup and restart when finished.

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