How to reset the Indi or I110- device back to factory settings

If you have made a lot of different changes to the Tobii Dynavox Indi™ or the I110 and would like to start over,‎ perform a Recovery from within Windows.

The devices uses 100% native Windows 10 recovery/reset functionality.

  1. Access the Windows Settings icon from the Windows desktop.
  2. Select the Updates and Security option in Windows Settings.
  3. Select the Recovery option in the left column.
  4. Select the Get Started under the heading of Reset this PC.
    User-added image
  5. Select one of these options:
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    • Keep my files
      • Reinstalls Windows 10 and keeps your personal files.
      • Removes apps and drivers you installed.
      • Removes changes you made to settings.
      • Removes any apps your PC manufacturer installed. (If your PC came with Windows 10,‎ apps from your PC manufacturer will be reinstalled.)‎
        Note graphic

        The Configuration Manager app that runs at first login (prompting for the QR code)‎ will restore any licensed Tobii Dynavox applications which are removed.

    • Remove everything
      • Reinstalls Windows 10 and removes all your personal files.
      • Removes apps and drivers you installed.
      • Removes changes you made to settings.
      • Removes any apps your PC manufacturer installed. (If your PC came with Windows 10,‎ apps from your PC manufacturer will be reinstalled.)‎
        Note graphic

        The Configuration Manager will be re-‎run at startup and reinstall removed (Communicator)‎ applications.

      Remove everything have two options:

      • Without Clean the drive — This option will take about one hour to perform.
      • With Clean the drive — This option will take many hours to perform.

        This option will also present the user with a BIOS message about resetting BitLocker encryption. The actual message occurs at reboot and looks like this:
        A configuration change was requested to Clear this computer’s TPM (Trusted Platform Module)‎
        WARNING: Clearing erases information stored on the TPM: You will lose all created keys and access to data encrypted by these Keys.
        Press F12 to Clear the TPM.
        Press ESC to reject this change request and continue

        Just select F12 to proceed with cleaning the drive or ESC to reject this change request and continue.

      Note graphic

      If you're planning to donate,‎ recycle,‎ or sell your PC,‎ use this option and choose to fully clean the drive.

  6. Select Next to continue or Cancel to abort.
  7. Select Reset to continue or Cancel to abort.

This will take several minutes. When finished,‎ the Tobii Dynavox Indi will reboot and you will be presented with the Manual key entry menu.

Your Serial number and Product key will be auto filled with your information. You can also use the QR Code received with the original purchase.

Select the Start option.

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