FAQ

Can i use any tablet?

You have great freedom of choice when it comes to choosing a tablet for your EyeMobile Mini solution. However, there are a few requirements:

  • You need a supported tablet that runs Windows 7 (64 bit only with Windows Control software), 8.1 or 10 Pro.
  • Restrictions apply to the size of the tablet and the placement of the USB port.
  • See technical specifications for more details.

Which tablets do you recommend?

  • We highly recommend the Microsoft Surface Pro, which has been thoroughly tested with all components of the system; bracket, PCEye Mini eye tracker and the Windows Control software. It also provides long battery life, which is important if using your EyeMobile Mini when on the move. This is our “certified” tablet.
  • We have also tested other tablets and the following are a part of our automatic screen configuration setup:
    – Dell Latitude 10
    – Microsoft Surface
    – Lenovo ThinkPad Tablet 2
    – Samsung ATIV Smart PC 500T

What if I want to use a different Windows tablet?

You can feel free to try any other Windows 7 (64 bit), 8 or 10 Pro Tablets at your own risk. New Tablets are released regularly and we will try to keep updating the software and configuration on an equally regular basis to test and include as many of the tablets that live up to the recommended specifications and sizes as possible.

It is entirely possible that you might find, and be able to perfectly use, a Windows 7(64 bit)8/10 Pro Tablet that we haven’t yet included in our recommendations. If that is the case you will be able to manually configure the screen size in the same way as with the PCEye Mini on a laptop or a desktop.

Can I use a Windows 8 Pro Tablet that only has a Micro USB connector (as opposed to a full USB)?

Yes, with some restrictions. As long as the Micro USB connector on the tablet is made for Data Transfer as well as for charging, it will work together with the PCEye Mini and the EyeMobile Mini. In this case you will need to use an adapter to make it work. You can use an “off the shelf” Micro USB (male) to USB (female) OTG Adapter to connect between the PCEye Mini’s USB and the tablet’s Micro USB.

The tablet must, of course, also fulfill the other requirements mentioned in the technical specifications.

I already have a PCEye Mini, can I use I still use an EyeMobile Mini?

Yes. If you already use a Tobii Dynavox PCEye Mini for your desktop or laptop computer you can easily start using it with a tablet. Simply add the EyeMobile Mini bracket and get a compatible tablet if you do not already have one.

What happens if it breaks?

You receive a two years Manufacturer’s Warranty on the EyeMobile Mini bracket and PCEye Mini according to our warranty terms and conditions.

Tobii Dynavox does not provide any support for the tablet.

How do I connect a switch?

You connect your switch via Bluetooth, or via a second USB port on an external, third party, powered USB hub (which means a hub that is connected to a power outlet for extra power).

How does the EyeMobile Mini compare to the I-Series+?

The Tobii Dynavox EyeMobile Mini is a portable solution for computer access, whereas the Tobii Dynavox I-Series, with the I-12+ and I-15+, are dedicated speech generating devices. As such they have been built from ground up to support assistive and augmentative communication. The I-Series+ are medically classed, have outstanding battery time, they have built in IR-senders and receivers for environmental control, they have speakers optimized for speech, they are rugged to withstand the sometimes rough treatment of everyday use.

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