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Funding Overview

Most Tobii Dynavox Speech Generating Devices (SGDs) are covered by Medicare/Medicaid and private insurance. Navigating the maze of paperwork required to secure funding for a Tobii Dynavox product may seem like an overwhelming task – but it doesn’t have to be. Along with the help of your Tobii Dynavox Funding Consultant (, you can count on the knowledge and experience within our Funding Department to work with you – every step of the way.

With the new Tobii Dynavox e-funding portal you can:

  • Start your funding packet online
  • Use an SLP Evaluation wizard to help you complete a perfect SLP Eval
  • Invite others to sign documents electronically
  • Upload additional documents
  • Submit your packet and all associated documents directly to the funding team

Let's Get Started

Download E-Funding Brochure


Please be advised, as of January 1, 2019, the old Tobii Dynavox E-Funding website has been shut down. 

If this is your first time on the new E-Funding website, you will need to create a new user account. Additionally, if you had funding documents on the old website, they have not transferred over to the new site. Please contact for questions.


5 Steps of the Funding Process

A picture explanation of different steps

  1. Consult an SLP

    Your Speech-Language Pathologist will conduct an Augmentative and Alternative Communication/Speech Generating Device (AAC/SGD) assessment to determine your communication needs.  The SLP will help you determine what type of device is most appropriate for you. In addition, your Local Sales Consultant can provide valuable help to you during this stage of the process. Once your needs are established and a device has been selected, the SLP will complete the AAC/SGD report.

    Need help finding a SLP?

    Speech-Language Pathologists (SLP) work in a variety of areas, including schools, hospitals, and independent clinics. When choosing an SLP to evaluate a person for an augmentative/alternative communication (AAC) device, it is important for them to be knowledgeable in AAC. Some important questions to consider before and after the assessment/evaluation can be found on the ASHA website.

    Assistance for locating an SLP with experience in AAC can be found on the American Speech-Language Hearing Association (ASHA) website. The maintained directory can be found Here.

    ASHA ProFind provides a searchable directory to find SLPs near you who specialize in Augmentative Alternative Communication (AAC). Click here to get started.

  2. Physician Prescription

    After consulting with your SLP, you or your therapist will need to forward a copy of the speech evaluation to your physician. The physician will need to complete and sign a prescription and complete any state Medicaid required forms. It is also recommended to ask your physician to write a letter of medical necessity and provide documentation of your most recent Face to Face.

  3. Complete & Submit Funding Packet

    Complete the Tobii Dynavox funding packet, which consists of the Client Information Form, The Assignment of Benefits Form, The Speech-Language Pathologist Evaluation, The Physician’s Documentation of a Face to Face Visit, The Physician’s Prescription and copies (front and back) of your insurance card(s). Note: Additional documentation may be required for your specific insurer.

    Email (, mail, or fax (1-866-336-2737) the packet to your Tobii Dynavox funding coordinator. They will review the packet to ensure it meets the criteria for your specific insurer and then they will submit it to the insurance company.

    Mail to: Tobii Dynavox
    Attn: Funding Department
    2100 Wharton Street, Suite 400
    Pittsburgh, PA 15203

  4. Insurance Processes Packet

    Once the funding packet has been submitted to your insurance carrier(s), the next steps are dependent on the insurance carrier. Most insurers follow a similar process in reviewing funding applications prior to authorizing. 

    If your insurance denies your request, don’t worry, we are here to help you appeal the decision. Please refer to the Appeals Overview documents for next steps.

    NOTE: If your approval is for a trial, we will ship a rental device to you. At the end of the trial period, your therapist will need to write an addendum to their evaluation detailing the results of the trial period. Once we receive the addendum, we will seek approval from the insurance carrier for purchase

  5. Approval and Shipping

    When notified of approval by your insurance carrier, your Tobii Dynavox funding coordinator will proceed with the order and the equipment will be delivered to your address.

    NOTE: Some insurance companies may have exclusions on their benefits for this type of equipment. Please contact your insurance provider for information.



Phone: 1-800-344-1778 (Option 3 for Funding)

Fax: 1-866-336-2737

Mail to: Tobii Dynavox
Attn: Funding Department
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203

Keys Now Available for Medicare Funded Devices

If your device was funded by Medicare and is currently closed, you now have the option to open your device for a small fee. In addition, if your device has not yet been shipped, you are still able to request an open device. To do this, Call our customer service team at 1-800-344-1778.

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