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Funding Overview

Welcome to Tobii Dynavox's Funding Help Page.

Most Tobii Dynavox Speech Generating Devices (SGDs) are covered by Medicare/Medicaid and private insurance. Navigating the maze of paperwork required to secure funding for a Tobii Dynavox product may seem like an overwhelming task – but it doesn’t have to be. Along with the help of your Tobii Dynavox Consultant, you can count on the knowledge and experience of the consultants in our Funding Department to work with you – every step of the way.

And to make the process even easier, we provide you with the option to complete your funding packet online! Through our new secure website the Tobii Dynavox Funding Portal, you can fill out and submit forms using your PC, MAC, iPad, iPhone or Andoid device. Check it out Here

5 Steps of the Funding Process

A picture explanation of different steps

  1. Consult an SLP

    Your Speech-Language Pathologist will conduct an Augmentative and Alternative Communication/Speech Generating Device (AAC/SGD) assessment to determine your communication needs.  The SLP will help you determine what type of device is most appropriate for you. In addition, your Local Sales Consultant can provide valuable help to you during this stage of the process. Once your needs are established and a device has been selected, the SLP will complete the AAC/SGD report.

    Need help finding and SLP?

    Speech-Language Pathologists (SLP) work in a variety of areas, including schools, hospitals, and independent clinics. When choosing an SLP to evaluate a person for an augmentative/alternative communication (AAC) device, it is important for them to be knowledgeable in AAC. Some important questions to consider before and after the assessment/evaluation can be found on the ASHA website.

    Assistance for locating an SLP with experience in AAC can be found on the American Speech-Language Hearing Association (ASHA) website. The maintained directory can be found Here.

    The AAC Institute also maintains a directory of SLPs who’ve completed course work in AAC on their website Here.

  2. Physician Prescription

    After consulting with your SLP, you or your therapist will need to forward a copy of the speech evaluation to your physician. The physician will need to complete and sign a prescription and complete any state Medicaid required forms. It is also recommended to ask your physician to write a letter of medical necessity and provide documentation of your most recent Face to Face.

  3. Complete & Submit Funding Packet

    Complete the Tobii Dynavox funding packet, which consists of the Client Information Form, The Assignment of Benefits Form, The Speech-Language Pathologist Evaluation, The Physician’s Documentation of a Face to Face Visit, The Physician’s Prescription and copies (front and back) of your insurance card(s). Note: Additional documentation may be required for your specific insurer.

    Email (funding@tobiidynavox.com), mail, or fax (866-336-2737) the packet to your Tobii Dynavox funding coordinator. They will review the packet to ensure it meets the criteria for your specific insurer and then they will submit it to the insurance company.

    Mail to: Tobii Dynavox
    Attn: Funding Department
    2100 Wharton Street, Suite 400
    Pittsburgh, PA 15203

  4. Insurance Processes Packet

    Once the funding packet has been submitted to your insurance carrier(s), the next steps are dependent on the insurance carrier. Most insurers follow a similar process in reviewing funding applications prior to authorizing.

    NOTE: If your approval is for a trial, we will ship a rental device to you. At the end of the trial period, your therapist will need to write an addendum to their evaluation detailing the results of the trial period. Once we receive the addendum, we will seek approval from the insurance carrier for purchase.

  5. Approval and Shipping

    When notified of approval by your insurance carrier, your Tobii Dynavox funding coordinator will proceed with the order and the equipment will be delivered to your address.

    NOTE: Some insurance companies may have exclusions on their benefits for this type of equipment. Please contact your insurance provider for information.

CONTACT YOUR FUNDING COORDINATOR

Email: funding@tobiidynavox.com

Phone: 1-800-344-1778 (Option 3 for Funding)

Fax: 1-866-336-2737

Mail to: Tobii Dynavox
Attn: Funding Department
2100 Wharton Street, Suite 400
Pittsburgh, PA 15203

Keys Now Available for Medicare Funded Devices

If your device was funded by Medicare and is currently closed, you now have the option to open your device for a small fee. In addition, if your device has not yet been shipped, you are still able to request an open device. To do this, Call our customer service team at 1-800-344-1778. Learn more Here. (Insert PDF)

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