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Support & Training

The New I-Series

The New I-Series

Whether you’re setting up your I-13 or I-16 device for the first time or just want to get more out of it, you’ll find video tutorials, webinars, how-to guides, manuals and other useful resources here.

New to the I-Series? Start here:

Getting Started with I-Series

What is the I-Series?

Specifications
Device	Tobii Dynavox I-13	Tobii Dynavox I-16
Screen	13.3", 16:9 aspect ratio	15.6", 16:9 aspect ratio
Screen Resolution	1920x1080	1920x1080
Touch Panel	Capacitive Multi-Touch with Gorilla® Glass 3	Capacitive Multi-Touch with Gorilla® Glass 3
Dimensions	13.2" x 9.8" x 3.5"	15.3" x 11.1" x 3.5"
Weight	4.7 lbs (2,1 kg)	5.6 lbs (2,5 kg)
Speakers	10W Speaker System	10W Speaker System
Microphone	1 x Front Facing Microphone	1 x Front Facing Microphone
Processor	Intel Core i5 7200U	Intel Core i5 7200U
RAM	8GB LPDDR4	8GB LPDDR4
Operating System	Microsoft Windows 10 Pro	Microsoft Windows 10 Pro
Hard disk drive	256 GB SSD	256 GB SSD
Rear Display	5.2" Full Color LCD, 480x128 resolution	5.2" Full Color LCD, 480x128 resolution
Connectors	2 x USB 3.0 2 x 3.5 Switch Connector Interface 1 x 3.5 mm Headphone Jack (stereo) with jack detection 1 x Charging Port	2 x USB 3.0 2 x 3.5 Switch Connector Interface 1 x 3.5 mm Headphone Jack (stereo) with jack detection 1 x Charging Port
Physical Buttons	1 x Power On 1 x Volume Up 1 x Volume Down 2 x Programmable	1 x Power On 1 x Volume Up 1 x Volume Down 2 x Programmable
WLAN (optional)	2.4G/5G; IEEE 802.11a/b/g/n/ac WiFi Compliant	2.4G/5G; IEEE 802.11a/b/g/n/ac WiFi Compliant
Bluetooth® (optional)	Bluetooth® 4.1	Bluetooth® 4.1
IR Remote Control (Environmental Control Unit)	6 transmitting diodes 1 receiving diode	6 transmitting diodes 1 receiving diode
Cameras	Rear Facing Camera 8MP Front Facing Camera 2MP	Rear Facing Camera 8MP Front Facing Camera 2MP
Eye Tracker Accessory (Optional)	Tobii IS5B	Tobii IS5B
Battery Run Time(i)	~9 hr / ~8.5 hr	~9 hr / ~8.5 hr
Battery Charge Time	Maximum 5 hr (0-100%)	Maximum 5 hr (0-100%)
Battery Storage Time	Maximum 6 months @ 40-60% charge	Maximum 6 months @ 40-60% charge
Deskstand	Integrated	Integrated
Mounting System Supported	Integrated ConnectIT mount plate. Daessy adapter available.	Integrated ConnectIT mount plate. Daessy adapter available.
Power Supply	Input: Universal 100 ~ 240 VAC Output : 19 V/ 3.43 A	Input: Universal 100 ~ 240 VAC Output : 19 V/ 3.43 A
IP class	IP54 (with I/O covers in place)	IP54 (with I/O covers in place)
Mobile Phone Compatability	N/A	N/A
Medical Classification	93/42/EEC (MDD) – Medical Device Directive, as amended by 2007/47/EC	93/42/EEC (MDD) – Medical Device Directive, as amended by 2007/47/EC

Downloads & Documentation
Manuals and other documentation

I-13 and I-16 Software Release Notes
I-13 and I-16 Declarations and Certifications
I-13 and I-16 User manual
I-13 and I-16 Quick Start Guide
Device Decontamination Recommendation
Tobii Dynavox Manufacturers Warranty
Snap Core First Training Cards
Communicator 5 Training Cards
Software Downloads

I-13 and I-16 Software installers
Discover Tobii Dynavox Installer
Snap Core First Software Installer
Training
Videos

Using the Partner Window in Communicator 5

Setting up the Adaptive Buttons in Snap Core First

I-13/I-16 Jeff Video

Setting up the Adaptive Buttons in Communicator 5

Her Voice Has Power – Ava’s Story
Recorded webinars

Meet the Next Generation I-Series

Meet the Next Generation I Series - Recorded Webinar
Training events

Explore Computer Control(2)
Message Banking: Where, Why, and How to Preserve Your Voice
Resources
Common questions

How do I get my I-Series to stop asking for a password after I wake it from sleep?
How can I position the device to get a better calibration?
How do I disable the ability to edge swipe on the I-13 and I- 16 device ?
Why can there be issues with eye tracking with interference from the sun and some other types of light sources?
Mirror app for I-series and Android phones
How long does it take to fully charge the battery an I-13/I-16?
How do I properly shut down the I-13 and I-16 devices ?
How do I hover over an item when using Computer Control?
What are the recommendations for cleaning an I-13/I-16?
What is a PMR - Power Management Reset?
How do I change the battery in the I-13 and I-16 device ?
Why Is Communicator 5 No Longer Showing Any Acapela Voices Present?
Tobii Dynavox COVID-19 Precautions
How do I reset an I-13/I-16?
How to perform a factory reset on I-Series+ and I-13/16
What performance can I expect using my I-13 or I-16 outdoors?
How Do I Remove The Need For An OS Password At Windows Startup And From Waking From Sleep?
How do I get Windows to stop asking me to log in after waking from sleep?
Why does my device boot to an EFI Shell version screen?
How do I attach the adjustable base to the I-13 and I-16 device?
How do I get log files to send to tech support?
How do I make the pause button available when looking outside the screen on the I-13 and I-16 device?
How do I delete a profile on the I-13 and I -16 within the Eye Tracking Settings Software?
How do I enable Wake on Gaze in I-13 and I-16 devices?
How far away should I be to calibrate eye tracking on an I-13/I-16?

More questions
Other resources

Eye Gaze Pathway
How eye tracking works
Snap Core First on I-Series
Getting started with I-13/I-16
Related products

Smyle™ Mouse

Compass

Communicator 5

Core First

Classic Tobii Gaze Interaction Software

Snap Core First for Windows

Common questions

Useful links

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