Repair or Return Request

If you need to make a return of an online purchase made on this website or require a repair of a device please complete this form. If you are unsure, please feel free to call us on our support line and we will be happy to help you. Please complete this form in English.

This repair and return request form is for customers in Europe, Asia, Africa, Southern America and Australia only. For North American customers, please change country in the header of this website.

Information about repair

If you are in United States or Canada, please change country at the top of this page.

The number or name that you would like to use as a reference throughout the repair.
Please give us as much information as you can about the issue that you are having with your device including any related Tobii Dynavox Case numbers.

Your details

This is the person and contact details that you would like to use for all communication regarding this repair.

If you are in United States or Canada, please change country at the top of this page.

Shipping details

Billing details

If you have any questions about this process please contact Tobii Dynavox Support support.eu@tobiidynavox.com



We will process your personal data in order to be able to handle your request according to our Privacy Policy.

For repairs, please note: On arrival, your device will be assessed by our Technical Engineer.  If your device is not under warranty there may be a charge for this initial test and handling. We will inform you of any costs related to the repair for your approval following this initial assessment. For more information please contact Tobii Dynavox Support.

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