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Support & Training

Communicator 5

Communicator 5

Welcome to the support & training page for Communicator 5. Below you'll find all types of information to help you become more successful with Communicator 5. If you are a new user, we have a guide for you how to get started. Please click on the button right here

Getting started with Communicator 5

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Component	Requirement
Computer	1.8 gigahertz (GHz) or faster x86- or x64-bit processor
Memory (RAM)	2.0 GB RAM
Hard Disk	3.0 GB available
Display	800 x 600 or higher resolution, 1020 x 786 is recommended
Operating system	Communicator 5 runs on 32-bit and 64-bit versions of Microsoft operating systems. – Windows 7 (32-bit or 64-bit) – Windows 8 (32-bit or 64-bit) – Windows 8.1 (32-bit or 64-bit) – Windows 10 (32-bit or 64-bit)
Browser	Mozilla Firefox 31 or newer is recommended
.NET version	4.5
Compatible Eye Trackers	All Tobii Dynavox eye trackers and Tobii 4C.
Compatible Tobii Dynavox Software	Windows Control, Classic Tobii Gaze Interaction Software enable eye tracking in Communicator. (Note that Classic Gaze Interaction Software cannot be used together with Windows Control.)
Additional requirements and considerations	Connection to Internet is necessary for License activation. Please note that Communicator 5 is not supported on the Tobii Dynavox C-Series or P-10 devices

Download the product brochure

Try Communicator 5 FREE for 30 Days

Downloads & Documentation
Manuals and other documentation

C5 Release Notes
C5 Getting Started Guide
C5 Training Guide
C5 Companion License I-Series+
Communicator 5 Quick Guides and Reference Manuals
Software Downloads

C5 Suite Online Installer
C5 Suite Offline Installer
C5 Single Installer
Sono Key for Communicator 5
Sono Flex for Communicator
Communicator 4 and 5 Video Codecs
Training
Videos

Introduction to Communicator 5

Communication Levels in Communicator 5

Home page in Communicator 5

Create a new user in Communicator 5

Set up email in Communicator 5

Control your TV, Stereo etc with IR in Communicator 5

Caregiver settings in Communicator 5

Quick Menu

Dwell-free Typing in Communicator 5

Text messaging via a mobile phone in Communicator 5

Launching Files From the Homepage

Scanning Desktop Access

1. Communicator 5 Calibration Series: Accessing Calibration Settings

2. Communicator 5 Calibration Series: Calibrating in Communicator 5

3. Communicator 5 Calibration Series: Software Options for Simple Calibrations

4. Communicator 5 Calibration Series: Simple Calibrations using TGIS

5. Communicator 5 Calibration Series: Simple Calibration Using Windows Control

6. Communicator 5 Calibration Series: Simple Calibration Using Gaze Point

How Tobii Dynavox Eye Tracking Works
Recorded webinars

Advanced Communicator 5 Features and Functions

Message Banking: Where, Why, and How to Preserve Your Voice

Creating Pagesets in Communicator 5

Tips and Tricks for Eye Gaze!

Communicator 5 and Sono-Flex

Communicator 5 - The Text Communicator

Communicator 5 - The Symbol Communicator

Communicator 5 - The Emerging Communicator

What's new at Tobii Dynavox 2017?

Back to School with Communicator 5: Part 1

Back to School with Communicator 5: Part 2

Back to School with Communicator 5: Part 3

What's New in Communicator 5.4

Communication Device Evaluation & Written Report

The Message Bank: Uploading & Managing Your Voice Files

Practical Communication Partner Strategies for AAC

Beyond Requesting with Communicator 5 and Compass

Augmentative and Alternative Communication (AAC) in the Classroom

Getting started with Communicator 5

Text based Vocabularies for AAC

Early Intervention with AAC for beginners
Training events

Windows Control: Computer Access Through Eye Tracking
Report Writing Basics: Goal Writing
Report Writing Basics: Existing Barriers
Message Banking: Where, Why, and How to Preserve Your Voice
Creating Pagesets in Communicator 5
Tips and Tricks for Eye Gaze!
What's New in Communicator 5.4?
Resources
Common questions

Can we make the Text Cursor (line) size enlarged within Tobii Communicator?
Where can I find downloadable material such as training etc.?
Where can I disable the right-click in Communicator 5?
Why does my dwell time keep changing each time I enter Communicator or Compass?
Where can I find the Import/Export Feature to back up in Communicator 5 and how do I use it?
Unable to answer calls in skype within communicator
Where can I find downloadable material such as training etc.?
Why do I see purple outlines of buttons on the screen and my eye control not working?
Is there a maximum number of contacts or emails in Tobii Communicator 4?
How to install Communicator 5 from mytobiidynavox.com
TC4 Infrared and DirecTV
How do I Import a Communicator 4 Page Set into Communicator 5?
How do you increase the size of Mouseless Browsing link numbers in Firefox?
How do I load music in the Music Player in Communicator 5?
How do I open the quick menu after disabling right click?
Audible Queue through speakers and headphone jack
Why does it say One-Eyed above the calibration results?
How do I add my own page sets to my homepage?
Play Video with input from another button
What if an extra letter is capitalized when I'm typing, or keys I press after using Ctrl don't work?
What Selection Method Should I Use in My Communication Software for Smyle Mouse?
What do I do if I'm getting a "Server is Busy" error when attempting to open Communicator?
Is there a setting that would force you to look away and come back before selecting a button again so that it doesn't repeat by mistake?
Skype - Answer video Call
Ignore user interaction while sound is playing

More questions
Tips & Tricks

Technology's Silver Lining: A Caregiver's Perspective (Part 1)

Adding files to your Home Page

Tobii Dynavox for Professionals is a Hit!

Meet Your AAC Match

Using Sounds and Video Files

Making your own page sets

Long distance communication and environmental control

Message Banking

Practice makes AWESOME!

Getting Started with Communicator 5
Other resources

Eye Gaze Pathway
Software Licenses Handling
What is eye tracker calibration
Getting started with Communicator 5

Common questions

Useful links

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