Support Resources

Comprehensive ecosystem of support


Indi and Snap + Core First are supported by an unparalleled ecosystem of content and a library of resources to help you learn and grow your literacy and communication skills. Created by leading professionals in the field, Indi and Snap + Core First’s broad range of supports will help to ensure successful language development.

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Pathways for Core First

Pathways for Core First is a free companion app that offers a guided experience on how to successfully use and implement Core First. Our goal is for every symbol user to grow by learning literacy and gaining independence – Pathways will help make that possible! Pathways demonstrates the strength of Core First's tools and the best way to use them. It is a resource packed with expert knowledge where you can find lesson plans, tips, suggestions, and real-world videos to show you how to get the most out of Core First. 

Additional Resources


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Core Word Lessons and Books – Free downloadable Core Word Lessons are designed to support the numerous free Core Word books we offer and lessons that focus on 3 key goals - to teach what each word means or how it is used, to teach the position of the word in the system, and finally to teach how the words works in connected text. There are no other pagesets today that make use of this type of teaching supports. 

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Core First Learning – Core First Learning is a free web-based program delivered through the free Boardmaker Online Student Center on the Indi device that helps you learn the meaning, use, and placement of Core Words on their AAC system. A dynamic extension of the Core Word Lessons and Books, Core First Learning provides many interesting activities. 

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Cloud Storage and Backup – With Indi, you have the peace of mind knowing all your files are backed up to the cloud by seamlessly syncing with so you don’t have to ever worry about losing what you have created. In addition, this is a great way to practice remote editing and modeling. Remote editing is important for parents or SLPs who want to make changes to a child’s pagesets while the child is still using the device for communication, and modeling is one of the best strategies for teaching someone how to use the device.

Technical Support and Warranty


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Service and support is easily available from one place, Tobii Dynavox, for all your Indi with Snap needs. Indi comes with a 2-year manufacturer’s warranty and 90 days of telephone support to get you up and running quickly.

The optional Tobii Dynavox Care warranty comes with telephone support and covers any device repairs, no questions asked! TD Care is available for £249 for one year and £460 for two years.

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